Discovery Field Inspections (“DFI,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights you have regarding your information.

By using our website or services, you agree to the terms of this Privacy Policy.

We collect only the information necessary to fulfill our inspection services, communicate with property stakeholders, and comply with federal program requirements. This may include:

• Your name 
• Contact information (phone number, email address, address) 
• Property information related to inspections 
• Any information voluntarily submitted through forms, emails, or scheduling requests 

We do not knowingly collect sensitive personal information unless required for inspection coordination.

DFI uses the information you provide solely for the following purposes:

• Scheduling and completing inspections
• Communicating with property owners, managers, and HUD-affiliated parties 
• Responding to inquiries 
• Maintaining accurate inspection records
• Complying with applicable government and program standards (HUD, REAC, NSPIRE, etc.)      

We do not use your information for marketing unless you explicitly request updates from us.

• When required by law 
• When required by federal program oversight (HUD/REAC) 
• When necessary to complete the services you requested

Your information is kept confidential and used solely for the purposes you have agreed to. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties. Text messaging opt-in data is not being shared with third parties.
 

Discovery Field Inspections takes the privacy and security of your information seriously. We use reasonable and customary industry safeguards to protect personal and property-related information from unauthorized access, loss, or disclosure.

These safeguards may include:

• Password-protected systems
• Secure communication practices
• Limited, purpose-based access to inspection information
• Confidential handling of data by our staff and independent contractors

Our inspectors operate as independent contractors, and while they are required to follow confidentiality expectations and handle information responsibly, DFI does not control the personal devices or equipment they use to perform their work.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. However, we are committed to maintaining responsible practices that protect the information you provide.

If you have questions about how your information is stored or protected, please contact us.

Our website may use basic analytics tools to understand how visitors use our site and to improve user experience. These tools may collect:

• IP address
• Browser type
• Device information 
• Pages visited 

This data is anonymous and cannot personally identify you.

You can disable cookies in your browser settings at any time.

We retain inspection-related information only as long as necessary to:

• Complete the inspection
• Comply with program rules and documentation requirements
• Maintain records required by agencies or lenders

After that period, information is securely archived or deleted.

Depending on your location, you may have the right to:

• Request access to the information we hold about you
• Request updates or corrections
• Request deletion of information when legally permissible 

To submit a request, contact us at the information listed in Section 12 below. 

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

We may update this Privacy Policy as needed to reflect changes in our practices or legal requirements. The updated version will always include the effective date at the top.

10. Opting Out of Text Messages:

You have the right to opt out of receiving text messages from DFI at any time. To opt-out, you can reply "STOP" to any text message you receive from us.
 

11. Consent and Opt-In:

By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly and that you are informed about the types of messages you will receive. 

If you have questions about this Privacy Policy or how your information is handled, please contact us:

kmorton@discoveryfi.com

(847) 281-5775